High Demand.

I have been a huge and loyal Dexcom fan since I started with my Seven system in November 2008, coming up on four years.  The first few months I had it I used it now and then to gather trend data but I didn’t feel like I was getting the whole continuous glucose data benefit so I started using it continuously.  (no pun intended)  For the past three years or so, I have not been without a sensor.  At all.  Call it dependence.  Call it addiction.  I call it peace of mind.

Talk of the next generation system from Dexcom has been in the works for some time.  And was approved in Europe March of last year.  Last year?!  This morning totally unexpected, to me anyway, they announced the FDA approval for the new G4 Platinum system.  I couldn’t be happier!!  Who doesn’t want a 19% more accurate glucose monitor?  Or 20 foot range for glucose signals?  Or customizable alerts with different tones?  And now to view your readings on a nice color screen on a nice color receiver?  Being a girly-girl, I love to accessorize my boring diabetes supplies with color.  This indeed is a huge plus in my book!

While I just got a new Seven Plus system in July (thinking the approval for the G4 would not happen anytime soon), I was happy to hear that Dexcom is offering customers who have purchased a Seven Plus so far this year, the eligibility to upgrade to the new system for a onetime payment of $399.  Since the product is hot-off-the-press-new, they are still working on a method in which they will be taking upgrade orders.  I put my name on the list to upgrade and will be contacted by Dexcom later today or tomorrow.  I suggest if you’re interested in an upgrade, giving them a call to get on the upgrade list.  Systems are expected to be shipped in a few weeks.

Other tidbits I was interested to find out from the CS rep on the phone – the old sensors will not work with the new system but the new sensors are smaller!  Also coming soon, a link to Amazon to purchase accessories!  Thank you Dexcom for creating an amazing product and also for your fantastic customer service at 6 in the morning, over in your neck of the woods 🙂

And now I wait for the call back from Dexcom to get my order going.  I.  Cannot.  Wait.

Check out Dexcom’s website to see the overview and features of their new G4 Platinum CGMS here.

*Just a quick clarification on the upgrade: if you’ve purchased a Seven Plus system between January 1 and August 31 of 2012 you are eligible for the $399 upgrade.  If you’ve purchased a Seven Plus between September 1 and today you are eligible for a free upgrade. If your current system is out of warranty, the order for the G4 Platinum will be processed like a new order and not eligible for an upgrade discount*

5 thoughts on “High Demand.

  1. Thanks for the upgrade information. I haven’t been using the system long, but I’m excited about it!

    Smaller sensors and a larger range will be very nice! Also the receiver looks like it’ll be nicer than the egg.

  2. I’ve been painfully loyal to the Medtronic CGM for quite some time, but boy is this tempting! The old Dex already beat the MedT in the comfort and accuracy departments, and this widening of the gap just might get me to deal with the inconvenience of carrying another device and switch. I wonder if there’s a way to use it temporarily on a trial basis.

  3. Pingback: Don't it always seem to go - Moments of Wonderful - Dexcom | Moments of Wonderful

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